FAQs

Is your credit card payment secured?
We are using the representative of the MasterCard Internet Gateway Service (MiGS) in Vietnam that meets PCI Data Security Standard/ GlobalSign SSL | 3D - Secure. All card details are processed in a secure environment. Your card information will be protected during the transmission by using Secure Sockets Layer technology, which encrypts the information that you provide online.
Is tipping compulsory in Vietnam?
Tips are not compulsory in Vietnam. However, it is customary and recommended to offer a tip for exceptional service. Other travelers opt to bring small souvenirs from their home to give to tour guides and drivers along the way. Reference for tippings: Tip for guide: 6-10 USD/small group/day and more for bigger group Tip for driver: 3-5 USD/small group/day and more for bigger group Tip for luggage porters: 1 USD/guest/time and more for bigger group
How far in advance should I plan the trip in Vietnam?
Perfectly more or less than 2 months in advance. Our advice is you should book as soon as you get a firm plan to avoid unavailability of the service, to enjoy good deals/ promotion from hotels/ international flights.
Can I apply for a Vietnam visa online?
Yes, you can apply for a Vietnam visa online very easily. The Vietnamese Immigration Department issues E-visas to foreigners through an online application process. E-visas are available with a validity period of up to 90 days, offering a single entry for 25 USD or multiple entries for 50 USD. Payment can be made through bank transfer or credit card. Evisa is accepted at a number of international airports, land ports, sea pors. It is recommended to apply at least 2 weeks in advance before your boarding.