Noi Bai airport of Hanoi was announced the first time as world’s best airport for business travelers 2024.

Surpassing the famous airports of Singapore, Thailand, Japan…, a Vietnamese airport was proudly voted the best by business travelers in the year 2024 according to Skytrax rankings. 

BusinessFinancing research, based in the UK, conducted a new study based on business travelers, not general passengers to give reviews for major international airports from Airline Quality data and calculated the average rating from participants to rank the best and worst airports globally.

A view of the T2 international terminal at Noi Bai Airport in Hanoi

As a result, Noi Bai International Airport in Ha Noi was announced the best airport in the world when business travelers voted an average score of 6,80 out of 10. “The airport has a wealth of incredible facilities, especially the sky view building with observatory and many facilities for aviation enthusiasts. The terminals are extremely clean and the airport staff are very friendly. There are also great culinary options,” commented BusinessFinancing.

 

The list was followed by Singapore’s Changi Airport with 6.63 in ranking. 

The top ten best airports in Asia include: Noi Bai, Changi, Hong Kong, Hamad (Qatar); Narita, Haneda (Japan), Kempegowda (India), Taoyuan (Taiwan) and 2 other Indian airports: Chhatrapati Shivaji, Indira Ghandi. This organization also voted the best airport in Europe, the US and the UK.

List of 20 best airports according to business people

Moreover, research also indicated that 14 of the 20 best international airports for business travelers are in Asia and the Middle East. The rest are in Europe, with the exception of 19th-ranked Midway International Airport in Chicago, Illinois, which has an average rating of 4,37 out of 10. None of top airports of UK was announced on the list. 

 

At the same time, BusinessFinancing also named the 20 worst international airports for business travelers. Half of these are in Europe, including six in the UK. The worst is Brussels South Charleroi airport in Belgium, which was voted at the average score of 6.

This recognition to Hanoi’s airport is a significant milestone on Vietnam’s tourism path and ambition, affirming the international community’s acknowledgement in the country’s capabilities and vision.

Noi Bai International Airport (IATA: HAN, ICAO: VVNB), the biggest airport in northern Vietnam, serves the capital city of Hanoi. The airport is located 45 kilometers from the city center.

Noi Bai International Airport Terminal 2 gates

New International Terminal 2 opened at the end of 2014. The new terminal offers 96 check-in counters, ten self-service kiosks, 17 boarding gates and 283 flight information display systems. Domestic flights now operate from Terminal 1.

A number of Vietnamese and international airlines operate from Hanoi Noi Bai Airport, including Vietnam Airlines, Pacific Airlines, AirAsia, Cathay Pacific, Hong Kong Airlines, Thai Airways, Lao Airlines and Tiger Airways.

The airport terminal provides various services, shopping, dining, currency exchange, ATMs and transportation options.

The airport is located in Phú Minh Commune in Soc Son District, about 35 kilometres (21 miles) northeast of downtown Hanoi, via the new Nhat Tan Bridge (also inaugurated on 4 January 2015). It can also be reached by National Road 3, which connects it with the eastern suburbs of Hanoi. The airport is also close to some satellite cities of Hanoi such as Vinh Yen, Bac Ninh and Thai Nguyen. The airport served a total of 13 million passengers in 2013, despite having a capacity of only 9 million at the time.

Of the routes the airport offers, the Hanoi – Ho Chi Minh City route is the busiest in Southeast Asia and the fourth busiest in the world, serving 10,883,555 customers in 2023, an increase of 3% in comparison to 2022.