Named after the brightest northern star, Capella Cruise was officially launched in August 2020, carrying the same spirit and mission to become the most brilliant cruise in the Gulf of Tonkin, pioneering outstanding facilities and attentive services that never been experienced in magical landscape of Halong & Lan Ha bay.
Let all your senses be embraced by emerald green ripples from a remote beach, the story of stalagmites and stalactites inside a cave, and the raw beauty of a forested island with your once-in-a-lifetime journey onboard Capella Cruise.
Launching in August 2020, Capella Cruise is a 6-deck luxury super yacht offering an ultimate cruising experience through the spectacular landscape of Halong Bay – Lan Ha Bay. The vessel reflects a stylish blend of a contemporary plush look and an elegant Indochina ambiance inside, plus a range of lavish unique onboard recreations, which all make your stay delightful and convenient. With various outdoor activities and fancy cabins all equipped with a private balcony and ocean-view bathtub, the Capella promises to provide excellent 5-star cruise service in the middle of the World Heritage Site.
What travelers love about Capella Cruise
Capella Cruise Style: Modern
Luxury super yacht with Indochina interior decor
Feature 30 tasteful and luxurious cabins, each with a private balcony and ocean-view bathtub
Floor-to-ceiling windows providing a magnificent view of limestone mountain landscape
Spacious and airy room space up from 32 sqm
Less-touristy schedule to visit Ao Ech Area, Dark & Bright Cave, Viet Hai village,…
Enjoy many unique onboard recreations at Oasis and Ocean Pool, Mini Golf Course, Cigar & Poker Club,…
Extensive menu suitable for all tastes and culinary styles
| Check In | 12:00PM |
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| Check Out | 12:00PM |
| Hotel Policies |
Valuables and items deposited with the CruiseA safe is available and free of charge in each guest cabin and at the Front Desk. The Cruise will not be responsible for the loss or theft of money or any guest’s valuable. However, the Cruise shall compensate the guests for damages when loss, breakage, or other damage is caused with intention or negligence on the part of the Cruise staff.
The Cruise will not accept the following articles for safekeeping: Articles of uncertain value, including works of art and antiques;
Equipment with data recording devices, such as personal computers and cellular phones;
Items related to personal information, such as customer’s records.
Please do not bring any of the followings onboard: Animals of any kind;
Gunpowder, oils, or other explosives or inflammables;
Objects emitting a foul odor;
Unregistered firearms or swords;
Objects of an unusually large size or in unusually large quantities;
Illegal drugs or other articles, the possession of which is prohibited by the laws of Vietnam. Gambling and other acts that are contrary to good morals or that cause an annoyance are strictly prohibited. The cabins or lobby of the Cruise may not be used for any business purposes, or for any purpose apart from accommodation, without the permission from the Cruise.
Please do not hang any items or objects whatsoever from the windows of your guest cabin.
The distribution or display of advertisements and the sale of goods on the premises of the Cruise are prohibited without prior written authorization.
Please refrain from using equipment or fixtures for purposes other than those intended. Please do not remove or alter any equipment or fixtures of the Cruise.
Unauthorized publication for business purposes of photographs taken on the premises of the Cruise may be subject to legal action.
Please do not place any personal or Cruise belongings in the lobby or passageways aboard.
Except in emergency situations, please refrain from using the emergency staircases, going up to the Sundeck or entering areas where there is machinery, areas where Cruise property is stored or other areas where guests are not permitted.
You will be charged for any damage to the Cruise’s property caused by you or by any of your group’s member. In terms of all payments and fines, they can be paid by cash, credit card, traveler’s checks, and travel vouchers or coupons accepted by the Cruise. Please pay your bills whenever requested by the Front Desk while staying at the Cruise. All bills are due upon demand. When a guest wishes to prolong his/her registered departure date, prior notice should be given to the Front Desk.
FOR CREW MEMBERSThere must be enough administration documents and fire extinguishers on the ship. It is compulsory to have in hand the Leaving Port Permission before departure.
Fostering a healthy, safe, and supportive environment for receiving and returning passengers, especially the elders, children, and the disabled. Enabling passengers on board only when the ship is tightened and anchored at Got Pier. Having leading bridges and banisters in place. Do not overload the ship’s carrying capacity.
Before leaving the harbor or other tourist sites, crew members must check the number of passengers, reminding passengers to sit down and wear life-jackets. The ship should only depart when it has been balanced. Informing passengers about keeping and protecting the environment and taking care of their own belongings. Keep and store passengers’ belongings with great care if asked.
Manners of service should be courteous, friendly and blissful.
FOR PASSENGERS Please follow instructions by our crew members and tour guides at all times. Do not sit on the edge of the boat or banisters. Do not obstruct any operation of the crew members, which might be harmful to the ship’s safety.
Please take care of your belongings. With valuable items like: jewelry, cash, camera, laptop, Ipad, and so on, passengers can put them in their safes or give them to the staff at the reception area (verified, sealed up with consignment note).
Flammable and explosive matters are not allowed on board.
Please wait until the crew members have tightened the cables and the ship is safely anchored to the pier before exiting.
In case of emergency, please keep calm and follow the captain’s and crew member’s instructions.
Be polite and civilized. Make sure that you know the price before using any services onboard. Do not use any kind of propaganda or perform any illegal activities in any way.
No littering is allowed.
OTHER TERMS/ RESPONSIBILITYTerms and conditions of transportation of guests and baggage on Viet Star Cruise Investment are governed by the Viet Star Cruise Investment Passage Contract, a copy of which will be included with your preliminary documents or on request. Your acceptance of the Passage Contract constitutes agreement to those terms and conditions, including the procedure for resolution of disputes, when your voyage begins.
Viet Star Cruise Investment shall have the rights to cancel or alter any scheduled sailing or itinerary whose sole judgment and discretion are justified by any reason, and to do so without liability for damage or for any loss to guests. Viet Star Cruise Investment also reserves the rights, in the event of a full-cruise charter or for any other reason, to cancel reservations and bookings whether or not a deposit or full payment has been received. In such an event, Viet Star Cruise Investment will refund guests the full amount.
PAYMENTFull payment is required once the booking being confirmed. Cabins are subjected to cancellation and resale if the required deposit amount is not received within the specific time.
PAYMENT MODALITIESThe full payment of the accommodation package must be made no later than 60 days before sailing applied for both single and group reservation. During the payment process, please indicate the name of the person to whom we can refer (for single reservation) or of the group leader (for group reservation) at all times. The payment can be made either by bank transfer or by credit card (American Express, Visa, MasterCard, Diner’s Club, or Discover Card). Expenses incurred for onboard services/products by the guest, or by Viet Star Cruise on behalf of the guest, shall be paid by the guest prior to disembarkation.
CABIN POLICYDouble or Twin Cabin can accommodate 2 adults, 1 child or 1 infant.
Double Cabin can accommodate 1 more adult with an extra charge.
CHILD POLICYInfant (0-4 yo): Stay for free if using existing bedding.
Child (5-11 yo): Will be surcharged to stay in a cabin with an extra bed or sharing the bed with parents.
Child (>12 yo) and above are considered adults.
CHILDREN TRAVELING WITH AN ADULTChildren under 18 years old must be accompanied by an adult and if that adult is not a parent or a legal guardian, a written permission from their parents or legal guardians is required.
HOW WE COLLECT PERSONAL DATA?When a guest uses our online services to book a holiday with Viet Star Cruise Investment, we need to acquire the following information, including: name, gender, address, e-mail address, phone number, credit card, and other necessary information. We may also ask other questions related to your travel preferences, so that we can specialize the suitable service for you. All reservations (regardless of whether they’re made directly or through a travel agent) should provide all necessary passport information at least 24 hours before your arrival for registration purposes. Please be aware that if you choose to book through a travel agent, your chosen third party will have access to details including your: full name, date of birth, passport number, and visa expiry date. Via indirect reservations (through third parties such as travel agents), we only receive the names of the guests.
When we meet our customers, we are obliged to take a copy of their passports under international laws. We provide an e-copy of this to the Vietnamese Immigration Department – Public Security of Quang Ninh Province. This information is only used in cases of national interest for immigration, visa, and emergency purposes.
PROTECTION OF YOUR PERSONAL DATAWe make sure that client information isn’t utilized in any way which hasn’t been given approval for by the owner (you). We don’t offer, rent, exchange or give any information to third parties for any purpose not stated in these details. In order to eliminate unauthorized use, your credit card data is sent securely from your browser to our reservations office. Credit card numbers are used just for the payment processing and are not kept for any other purposes. No credit card data is stored on our servers. We ask that you don’t send us any delicate data through email. Credit card data should just be given to us by means of the online reservation booking engine or form, which encrypts your credit card data to guarantee your security or by reaching our reservation office.
TERMS OF USEBy using any of the Viet Star Cruise Investment’s websites, you recognize and agree with our policy and also that of the laws of Vietnam. You concur that we won’t be held subject to any misfortune, damage, or other harm that emerges from the utilization of this site, including the dissemination of data that is provided by other third parties contributing to this site. Viet Star Cruise additionally maintains the authority needed to change, whenever, any of the terms and conditions and to adjust, include, or expel segments of this Privacy Policy.
In the event that you don’t agree with the terms and conditions of this Privacy Policy, we ask that you avoid utilizing this website and we will provide other means to you to book your reservations as well as obtain information on your vacation.
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Member Since 2023
